Terms and conditions
Photogold is committed to supplying products of the highest quality. All products come with a 100% satisfaction guarantee . If you are not satisfied with your purchase please return it in its original condition for a full refund .
Prints are produced on the highest quality materials .
All of our photographs are produced on premium quality paper . Each picture comes with a full money back guarantee. If you are not completely satisfied with your purchase, return it in its original condition within 14 days for a full refund.
Ordering from Photogold is easy
Q. What sort of quality are the photos which you sell ?
A. The photographs which Photogold sells are high quality prints made on premium paper .
The image you see on the website is low resolution and unfortunately does not convey the quality of the print / gift you will receive .
Please note the base currency for transactions is pounds sterling.
Q. How can I order and pay for photographs?
A. Photographs can be ordered online , by phone on 07723-539841 .Payment can be made by credit card . We accept Access , Visa and Switch . All orders are sent with a receipt enclosed.
Q. Is it safe to order products on the Internet?
A. Credit card details are kept securely and can not be accessed by any unauthorised parties. If you do not want to order online you can order by phone on 07723-538941 .
Q. If I order a picture how can I be sure I will get it?
A. Photogold is committed to providing customer service of the highest standard. In addition to the product guarantee, a credit card order gives extra safeguards. If you order a picture and do not receive it please contact us for delivery times .
Q. How long does delivery take?
Production takes 2 to 3 days and delivery will normally take 3 days. For delivery enquiries please phone 07723-538941 or contact us online
Q. If I have a problem with an order or want to know a delivery time who do I contact?
A. Please contact Customer Services with any query. Customer Services can be contacted on phone 07723-538941 between 9 am and 6 pm Monday to Friday .
Q.Can I have a framed / mounted print?
A. We have a wide range of framed or mounted photographs in a variety of sizes. If you order a print you have the option of picking the frame of your choice for it at a local framer.
Q. What is the number for Customer Services?
A. Customer Services can be contacted on phone 07723-538941 between 9 am and 6 pm Monday to Friday , or contact us online .
Q. What are the terms of the contract when I buy something from Photogold?
A. The information on this page constitute the terms and conditions of the contract between the customer and Photogold.This does not affect the consumer's statutory rights. In the event of any legal dispute , the law of Scotland will apply.
Photogold uses industry standard security SSL to protect customers information . SSL - secure sockets layer - ensures your personal details are kept secure . If you have any questions or concerns about security on this website please contact Shop Manager David Rankin on phone 07723-538941